Unruly passengers were a problem before the pandemic. Now they’re even worse
Passenger Philip Baum recently experienced one of the most uncomfortable flights of his life. To Baum, it was obvious his seatmate, a stranger, was drunk. Flight crew, he says, “denied him alcohol.” “But in front of me, he managed to sneak more alcohol off the trolley,” Baum recalls. For Baum, who was seated in…